Terms of Service

Last updated: January 1, 2024

Welcome to PoolLogic Pool Service. These Terms of Service ("Terms") govern your use of our website and services. By using our website or engaging our services, you agree to these Terms.

Services

PoolLogic Pool Service provides pool cleaning, maintenance, repair, and installation services for residential and commercial properties in the greater San Diego County area of California. Specific services, pricing, and terms are outlined in individual service agreements.

Service Agreements

Pool service is provided according to the terms specified in your service agreement, which may include:

  • Frequency of service (weekly, bi-weekly, etc.)
  • Specific services included
  • Pricing and payment terms
  • Cancellation policies

Quotes and Pricing

Quotes provided through our website or by our team are estimates based on the information provided. Final pricing may vary based on actual pool condition, accessibility, and specific service requirements. All quotes are valid for 30 days unless otherwise specified.

Payment Terms

Payment terms are specified in your service agreement. Generally:

  • Recurring services are billed monthly
  • One-time services are due upon completion
  • Repair services require approval before work begins
  • Late payments may incur fees as specified in your agreement

Access to Property

You agree to provide reasonable access to your property for scheduled services. If access is not available, a trip charge may apply. Please ensure:

  • Gates are unlocked or access codes are provided
  • Pets are secured during service
  • Pool equipment is accessible

Cancellation and Termination

Recurring service may be cancelled with 30 days written notice. Cancellation of scheduled one-time services with less than 24 hours notice may result in a cancellation fee.

Limitations of Liability

While we take every precaution to protect your property, PoolLogic Pool Service's liability is limited to the cost of services provided. We are not responsible for:

  • Pre-existing conditions or equipment failures
  • Damage caused by improper previous work
  • Weather-related issues affecting pool condition
  • Damage from unauthorized modifications

Warranty

We stand behind our work:

  • Repair work is warranted for 90 days (labor)
  • Parts carry manufacturer warranties
  • Installation work is warranted per manufacturer specifications
  • Satisfaction guarantee on recurring cleaning services

Website Use

When using our website, you agree to:

  • Provide accurate information when requesting quotes
  • Not interfere with website functionality
  • Not use the website for any unlawful purpose
  • Not attempt to access restricted areas

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of PoolLogic Pool Service and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through:

  1. Good faith negotiation between parties
  2. Mediation if negotiation is unsuccessful
  3. Binding arbitration in San Diego County, California

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have questions about these Terms, please contact us:

  • Phone: (619) 913-9335
  • Address: 1223 Cleveland Ave, #200-301, San Diego, CA 92103
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